Frequently Asked Questions

Everything you need to know about our premium tactical gear and apparel.

What materials are used in Carcajou Tactical apparel?

We use industry-leading materials including genuine Cordura fabric, YKK zippers, and Mil-Spec threads to ensure our gear withstands the most demanding environments.

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location, but generally take 10-15 business days.

What is your return policy?

We offer a 30-day return policy on all unused and unwashed items in their original packaging. Please contact our support team to initiate a return authorization.

Do you offer a warranty on your gear?

Yes, all Carcajou Tactical products are backed by a limited lifetime warranty against manufacturing defects in materials and workmanship.

How should I clean my tactical clothing?

To preserve the integrity of technical fabrics and IR coatings, we recommend machine washing in cold water with mild detergent and hanging to dry. Avoid bleach and fabric softeners.

Can I track my order in real-time?

Once your order is processed, you will receive an email confirmation containing a unique tracking number and a link to monitor your shipment's progress.