Returns & Exchanges
At Carcajou Tactical, we stand behind the durability and performance of our gear, offering a 30-day window for returns or exchanges on all items in original condition. Whether it's a sizing adjustment or a change of mind, we are committed to ensuring you have the right equipment for your mission.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the gear in its original packaging, ensuring all tags are attached and the item shows no signs of field use or wear.
- 3.Ship the Gear
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship your exchange within 5-7 business days.